Refund policy

Effective Date: 1st July 2025

1. Order Confirmation
•    Once an order is placed, you will receive an email confirmation with order details.
•    Ensure all information is accurate, as changes may not be possible after confirmation.

2. Shipping Policy
•    Orders are processed within 3 days.
•    Delivery times may vary depending on your location. Please refer to our Shipping section for detailed information.

3. Return & Refund
•    As this is a personal hygiene product, we do not offer refunds or returns.

4. Exchanges
•    Exchange will be provided only if the product received is damaged. To request an exchange, the customer must email or WhatsApp us an unboxing video clearly showing the damage within 3 days of delivery

For further assistance, contact us at support@myorlcare.com or +91-9028089555.